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Crystal Vision and Gifts is an online store specializing in the sale of crystals, gemstones, and related metaphysical tools. The following Terms & Conditions govern the use of our website and the purchase of our products. By accessing our site, you agree to abide by these terms and any applicable laws and regulations.
By using our website, you affirm that you are at least 18 years old or have obtained parental or guardian consent to use our site. You also agree to provide accurate and complete information during the registration or purchase process.
We strive to provide accurate and detailed descriptions of our products, including images, sizes, colors, and metaphysical properties. However, we do not warrant that the product descriptions, images, or other content on our site are completely accurate, current, or error-free. All products are subject to availability, and we reserve the right to discontinue any product at any time without notice.
3.1. Colors and Variations
Please note that the colors of our products may vary slightly due to differences in display settings and lighting conditions. As crystals and gemstones are natural products, variations in size, color, and texture are to be expected.
3.2. Stock and Inventory
We endeavor to keep our inventory updated, but there may be instances where a product is out of stock after you place your order. In such cases, we will notify you promptly and offer an alternative product or a full refund.
All prices are listed in US Dollars (USD) and are subject to change without prior notice. The price you pay for a product will be the price advertised on the website at the time of purchase, plus any applicable shipping charges and taxes.
4.1. Payment Methods
We accept major credit cards, PayPal, and other payment methods as specified on our website. Payment must be made in full at the time of purchase. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.
4.2. Pricing Errors
In the event of a pricing error on our website, Crystal Vision and Gifts reserves the right to cancel any orders placed for the product at the incorrect price. If a pricing error is discovered, we will notify you and give you the option to proceed with the order at the correct price or cancel the order for a full refund.
Orders are typically processed within 1-3 business days after payment is received. Shipping times may vary depending on your location, the shipping method selected, and any unforeseen circumstances such as weather or carrier delays.
5.1. Shipping Charges
Shipping charges are calculated based on the weight of your order, the shipping method chosen, and the delivery destination. You will be provided with the total shipping cost at checkout.
5.2. International Shipping
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries. Crystal Vision and Gifts is not responsible for any delays caused by customs processing or additional charges incurred.
5.3. Delivery Timeframes
While we strive to meet delivery timeframes, we are not liable for delays caused by the shipping carrier or other factors beyond our control. Estimated delivery times are provided as a general guideline and are not guaranteed.
Due to the unique nature of our products, all sales are final. We do not accept returns or exchanges unless the product you received is damaged or incorrect.
6.1. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 24 hours of receiving your order. We will require photos of the damaged or incorrect item(s) and will work with you to resolve the issue, which may include offering a replacement, store credit, or a full refund.
6.2. Return Shipping
If a return is authorized, we will provide you with instructions on how to return the item. Return shipping costs will be covered by Crystal Vision and Gifts if the return is due to our error (e.g., incorrect or damaged item). For all other reasons, the customer is responsible for the return shipping costs.
All content on our website, including but not limited to text, images, graphics, logos, product descriptions, and software, is the exclusive property of Crystal Vision and Gifts or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, modify, distribute, or display any content from our website without our prior written consent.
7.1. Trademarks
All trademarks, service marks, and trade names used on our website are the property of Crystal Vision and Gifts or their respective owners. Unauthorized use of any trademark displayed on our site is strictly prohibited.
Crystal Vision and Gifts is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
8.1. Disclaimer of Warranties
Our website and products are provided as available without any warranties of any kind, either express or implied. Crystal Vision and Gifts does not guarantee that our website will be error-free, uninterrupted, or other harmful components.
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.
These Terms & Conditions are governed by and construed in accordance with the laws of the state in which our business is registered, without regard to its conflict of law principles. Any disputes arising out of or in connection with these terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
We reserve the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates. Your continued use of the site after any modifications indicates your acceptance of the new terms.
If you have any questions or concerns about these Terms & Conditions, or if you need assistance with your order, please do not hesitate to contact us. You can reach us through our contact form, by email at info@crystalvisionandgifts.com.
Thank you for choosing Crystal Vision and Gifts! We are honored to be a part of your spiritual journey.
Crystal Vision & Gifts is your destination for spiritual exploration and holistic wellness. We are dedicated to guiding you on your spiritual journey by providing essential crystals, gemstones, tools, and accessories.